Claims Procedure In the event of a claim our dedicated claims department will endeavour to help you and sort out the problem in the shortest possible time and where possible will recover any uninsured losses you may have suffered, on your behalf.

Should you wish to make a claim, call our claims line on:

0844 249 3687* (car, bike and van)

0844 335 0468* (home)

Please view our contact us page for all numbers.

Our claims line is available 24 hours a day, 365 days a year, so you never have to worry.

For non-motoring products please check your policy documentation for our claims procedure or see our contact us page

* Calls to an 0844 number from a BT landline cost a maximum of 5p per minute. Calls from mobiles or other networks may vary. Please check with your network operator.